Assessment-Based Coaching In Three Steps

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Transcript

SPEAKER_00 0:36

So, what is assessment-based coaching? Assessment-based coaching is probably exactly what it sounds like. And when you conduct an assessment, I think I want to first start with the pitfalls of doing assessment work. Now, I happen to be certified in EQ, the motivator, disc. We have our own assessment platform that we've built. But assessments give us insight to who the person is. What are their tendencies? What are their behaviors? What is their emotional intelligence? What is their personality? That gives us insight to an objective. See, I don't think there

What Assessments Are Really For

SPEAKER_00 1:12

is an objective of just doing the disk assessment, but we want to have an understanding of that person's behaviors. Why? Is it to better communicate, better collaborate, to build a more cohesive team? What's the objective? And one of the things that we've done here at Progress Coaching is we've created a platform that combines assessment results with two other components, the objective and a coaching methodology that's consistent, that builds plans. So people know exactly not only how to interpret the results, but use the results to coach to them to achieve the objective. Let me give you an example. Let's say we have somebody who's a high D in disk and they want to become a first-time leader. But high D's can be dominant, they can be short, they can be very much to the point, they can have some different tendencies of being short with other people that may not lead to the great perception of great leadership, even though a lot of leaders are Ds. Now, what would you coach this person to do? Maybe more collaborative, be a better teammate, be more thoughtful, be more influential

Coaching A High D New Leader

SPEAKER_00 2:25

as they climb the ladder, so to speak. Now let's take the same objective with somebody who has low empathy and is low in that in from an EQ or an emotional intelligence assessment. So think about this. If you are low in emotional intelligence, and you're low in that emotional intelligence, and you know that one of the core tenets of the organization is to have empathy, you would coach to that empathy to achieve the objective of becoming a first-time leader. How would you coach them? You need a framework to coach to. The framework has to be how leaders are

Coaching Empathy With EQ Insights

SPEAKER_00 3:04

taught how to coach. And more importantly, the coaching plans and strategies are literally developed 100% in unison, coordinated with actually how they've been taught how to coach. That's assessment-based coaching. So the assessment serves an incredible value, it gives you in-depth insight. Now, I'm gonna share this. We're agnostic, we're neutral, we don't specialize in one assessment, we don't believe in that. I also think assessments can be highly accurate and sometimes they give us an idea. I think that we have to be very careful because when I did a disk assessment years ago, I scored very high. I was a high D. I'm now a high I D. I spend a lot of time more on the influential side. I'm social, I'm talkative.

Assessment Pitfalls And Staying Neutral

SPEAKER_00 3:53

So when I work with Ds, I got to be very careful, right? So when we understand these things and we understand what's our objective. So one of my objectives is to support one of my CEO clients. He's a high D. I know getting time with him during the week is hard. I know I'm not gonna have an hour with him and I'm gonna have his full attention because he has so many things going on. So I've had to coach myself. So assessment assessment-based coaching is number one, do we understand the results? Number two, how do these results help me achieve that specific objective? Now it could be becoming a first-time leader, or it could be in my case, I want to support my CEO, but based on his terms, so he's comfortable receiving me. And I've used that very strategically. Number three, how do we craft a strategy and a plan to use the results to move towards achieving the objective? That's really high level, what assessment based coaching is.